Free returns

Free home delivery and delivery to stores when you spend over $30

Place your order online. Pay for it in store

 

Shipping & Exchange Policy

Delivery Charge: We are providing nation wide free cash on delivery in minimun Purchase BDT1000. BDT100 will be added with the Purchase of below BDT1,000. Free delivery is not applicapble in any discounted product order.

Delivery Time: Delivery time within Dhaka matripolitan city is maximum 2 Working Days Delivery time outside Dhaka matripolitan city is maximum 5 Working Days We are not providing International delivery service now.

Payment Method: Customer Can Pay through Bkask or Do cash on delivery in cause of order through Facebook Custore can select cash on delivery, Bkash or any master or visa card in Purchase from www.ecstasybd.com

Exchange Policy: We are offering Easy Return once a time in every purchase with in 3 days from the delivery date. Conveniently Place Your Exchange Request By Contacting Us Through Phone (01633885588) If You've Received An Item In A 'Damaged', 'Defective' Or 'Product Size Problem' State. 

Exchange must be made in the same amount of the exchanged product value or more than the value. Please note that lower value product is not exchange able with the product That the customer have purchased. Customer can add some other products to adjust the amount. 

Customers can exchange only the same product's size from any of our store if available, To Exchange with other product you have to do it from the same store from where you bought the product. Don't forget to bring the money receipt for exchange within 3 days after the purchased date.
Please note that any accessories and perfume items are not exchangeable. No Return or Refund will be applicable. (Same Exchange policy will be applicable in all Ecstasy store as well)

Important: Please Ensure That The Product Is In Unused And Original Condition. Include Everything From The Package You've Received Including Price Tags, Labels, Original Packing, Freebies And Accessories. Upon Arrival In Our Warehouse, We Will Conduct A Quality Check Of The Item. If A Exchange Is Invalid Then We Will Notify You And Send The Item(S) Back To You. It will take the normal processing time (maximum 7 days). Replacement Is Subject To Availability Of Stock. In Case A Replacement Is Not Available, Customer has to adjust the paid amount with his next purchase. Product Purchased from online is not exchangeable form any Ecstasy Stores. Delivery Charge may applicable for Exchange. For more details Please call at 01633885588.