- What are your business hours?
- You can shop online at our website 24/7. Our outlet is open from 10am-8pm Saturday- Sunday. Click to check our store Location.
- What are your standard measurements?
- You can check our size chart. For any difficulties DM or call us directly.
- Can I avail gold card offer on online shopping?
- You can avail gold card offer only at store.
- What are my shipping options?
- We have standard shipping policy in corporation with REDEX delivery service for local and DHL for international.
- Can I change my shipping address?
- We have one shipping address per order. Once an order is placed you cannot change the shipping address.
- When will my order ship?
- We will ship the order on the same day order is confirm.
- How do I track my order?
- If you want to track your order, kindly get in touch via our Facebook, Instagram page or call us directly also we will update you about your shipment after dispatch your order from our delivery hub.
Exchange & Return
- What is your exchange or return policy?
- Due to the Covid 19 pandemic our return and exchange policy is currently unavailable. If there is any issue with product then feel free to contact us Directly.
- How do I change or cancel my order?
- If you want to cancel your order, kindly get in touch with our customer service executive through our Facebook or Instagram page, we will assist you to cancel your order.
- Can I pick up my order from any store?
- For online orders we will ship it to the mentioned address. We don’t have store pickup options.
- What happens if I receive a faulty item?
- If you receive a faulty item, kindly get in touch with us within 48 hours and we will help you return the item to us, and we will send you a replacement.
- What payment methods do you accept?
- We accept secure online payments through our website also you can pay through Bkash with assistance from our customer service executive. Also, cash on deliver available all over Bangladesh.
- Where is your store?
- kindly Find your nearest store with the help of our Store locator.
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